FORMAVYN FITNESS Shipping Policy

Thank you for shopping with FORMAVYN FITNESS! This policy explains our shipping options and what to expect after placing your order.

Order Processing

Orders are generally processed within 1 business day, excluding weekends and holidays, unless otherwise stated on our website.

Orders placed after noon, on weekends, or on holidays may begin processing the next business day.

Shipping Options

We offer:

• Free Standard Shipping
• Express Insured Shipping — $4.99

Available shipping options and estimated delivery times are shown at checkout. Delivery estimates begin once your order ships.

Express Insured Shipping

Express Insured Shipping provides faster delivery and protection against loss or damage during transit, subject to the shipping provider’s coverage terms.

To report a lost or damaged package, email formavynfitness@gmail.com with your order number.

For damaged deliveries, contact us within 72 hours of delivery with clear photos of the damaged item and packaging. Please keep the packaging while your claim is reviewed.

Order Tracking

Once your order ships, we will email you a shipping confirmation with tracking information, where available. Tracking may take some time to update.

Shipping Destinations

We ship to destinations available at checkout. Shipping availability may vary depending on your location and the selected products.

International Taxes and Customs

International orders may be subject to customs duties, import taxes, and carrier handling fees.

Any charges collected at checkout will be displayed before you complete your purchase. Charges not collected at checkout are your responsibility unless we state otherwise. If checkout confirms that duties and taxes are prepaid, those charges are included.

Customs processing may affect delivery times.

Shipping Delays

Delivery times are estimates and may be affected by carrier delays, customs, weather, or holidays.

If we cannot ship within the promised timeframe, we will contact you with an update and available cancellation or refund options.

Address Accuracy

Please check your shipping address before completing your purchase. If you need to correct it, contact us immediately. Changes may not be possible once your order has shipped.

Missing, Damaged, or Incorrect Orders

If your package is delayed, missing, or marked as delivered but has not arrived, contact us so we can help investigate, regardless of your shipping option.

For damaged, defective, or incorrect items, contact us within 72 hours of delivery with your order number and clear photos. If photos cannot show a defect, please send a short video.

Please see our Return Policy for replacement and refund details.

Order Changes and Cancellations

Contact us as soon as possible to request a change or cancellation. We may be able to accommodate your request before shipment. Once an order is in transit, we cannot change its contents or shipping details.

Approved cancellation refunds will be processed promptly to your original payment method.

Contact Us

For shipping questions or help with your order, email formavynfitness@gmail.com.

Thank you for choosing FORMAVYN FITNESS!

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